Privacy policy

This policy explains what personal data we process when you use www.keetec.eu, why we do it and what rights you have. The website is informational — we do not sell goods here and we do not create user accounts.

1. Controller

The controller is TSS Group a. s., Továrenská 4201/50, 018 41 Dubnica nad Váhom, Slovakia, company ID 36323551, registered in Obchodnom registri Okresného súdu Trenčín, oddiel Sa, vložka č. 10609/R.

Contact for personal data questions: tssgroup@tssgroup.sk, phone +421 32 770 42 19.

Data protection officer (DPO): SIGMAPOINT ŠERF, s.r.o., Na hôrke 26, 010 03 Žilina, info@sigmapoint.sk, +421 908 768 827

2. What we process and why

Contact form and quote request

When you send us the form, we process what you fill in: name, e-mail, phone, region, vehicle (make, model, year), the product you are interested in and your message.

• Purpose: to answer your question and prepare a quote, including a recommended installation centre.
• Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR); for general questions, our legitimate interest in replying (Art. 6(1)(f) GDPR).
• Retention: no longer than 60 days after your request has been handled. If a business relationship follows, we keep the data for as long as the law requires.
• Providing data is voluntary, but we cannot reply without your name and e-mail.

Server logs

On every visit the server automatically records the IP address, time, requested page and browser type.

• Purpose: security and operation of the website (protection against attacks and form abuse).
• Legal basis: legitimate interest (Art. 6(1)(f) GDPR).
• Retention: no longer than 90 days.

Finding an installation centre by location

If you use the "My location" button, your browser asks for permission. The location is used only in your browser to sort centres by distance — it is not sent to us or anyone else.

3. Who receives the data

• An installation centre in your region, where needed to handle your request (quote or installation).
• IT service providers (web hosting, e-mail) processing data on our behalf under a contract.
• Public authorities, where required by law.

We do not sell data and we do not use it for profiling or automated decision-making.

4. Third-party services

• Video (YouTube): the video loads only after you click play, in privacy-enhanced mode (youtube-nocookie.com). Once playing, Google Ireland Ltd. processes data under its own policy.
• Links to other websites (Google Maps, Alza, LKQ, social networks): after clicking you leave for another company's website, which processes data under its own policy.

We do not transfer data outside the EU/EEA. Google services used when playing a video may be an exception — they are covered by the EU–US Data Privacy Framework.

5. Cookies

The website does not use advertising or analytics cookies. See the cookie policy for details.

6. Your rights

You have the right:

• to access your data and get a copy,
• to have incorrect data corrected,
• to have data erased when it is no longer needed,
• to restrict processing,
• to data portability,
• to object to processing based on legitimate interest,
• to withdraw consent where we asked for it.

Send your request to tssgroup@tssgroup.sk. We will reply within one month.

If you believe we process your data unlawfully, you can lodge a complaint with the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, dataprotection.gov.sk, or with the data protection authority in your country.

7. Changes

We may update this policy, for example when we add a new feature. The version published on this page always applies.